Thank you for shopping with Nydia Notes. We are committed to delivering your order as quickly and efficiently as possible.
Order Processing
- Orders are typically processed within 1–3 business days.
- Orders are not processed on weekends or public holidays.
- During peak seasons or promotional periods, processing times may be slightly extended.
Shipping Times
Estimated delivery times:
- United States: 7–15 business days
- Canada: 8–18 business days
- Europe: 8–20 business days
- Australia & New Zealand: 8–20 business days
- Other International Destinations: 10–25 business days
Please note that delivery times are estimates and are not guaranteed.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
From time to time, we may offer free shipping promotions on qualifying orders.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.
Please allow 2–5 business days for tracking information to become active.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in the purchase price or shipping fee.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses.
Lost or Delayed Packages
If your package appears delayed or lost, please contact us and we will do our best to assist you with the carrier investigation process.
Damaged Packages
If your package arrives damaged, please contact us within 7 days of delivery and provide photos of the product and packaging.
Contact Us
For any shipping-related questions, please contact:
Email: [email protected]